In the world where everyone seems needing a vacation, travel agent business is a good promise. We see travel agent business popping in and out at here and there. I am sure they all want their business growing bigger and bigger. What should you do as the owner of travel agency do so your business is standing out before the others? Here are strategy tips to improve the sales and make the business growing faster.
Makes something different
If you want the customers knowing and remembering you, you have to make something different from the other agencies like traveling packages. It may be hard at the beginning since you have to spend amount of money and times to create something unique. But hey, don’t worry. Once one customer satisfied with your service, he/she will bring more others coming to your agency. Do not forget to ask their opinions so you can polish your business ideas and make them better.
Connect to your customers
The easiest way to connect the old and new customers is by engaging in social media. Post statuses, picture or video which could entice the clients to come to your website link and share them. Ask customers to follow and give comments at your accounts. Pay attention to every comments and feedbacks from customers and use them to improve your quality.
Offering bonus is one of marketing strategies which have been proved from time to time. Give bonus to old time customers as the appreciation for their loyalty like free dinner at Michelin star restaurant or free tickets to an exotic island. You can also offer bonus so people would be tempted to use your agency.
Create all-inclusive packages
Create all-inclusive packages which the mixing between transportation, hotels and tour activity. Customers would love the package since they won’t have to search everything by themselves. Find reliable partners to help you creating this travelling packages.
Concentrate in one field
Make yourself as specialist in one field. For example if you often went to Europe and have complete information about Europe than sell it. It may look like you only have limited choice in the destination but customers would rather have an expert than a mediocre. Because it would make them feel more safety and comfortable.
Create booking online software
Provide your customer a tool for them to make a reservation via online. Make sure that your travel agent business software is easy enough to navigate by users and you have safe network so customers’ privacy to book and pay via online would be guaranteed.